Integritetspolicy
Privacy Policy
Last updated: August 2026
Esoram operates this store and website to provide you with a personalised shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit, use, or make a purchase through our services, or otherwise communicate with us.
By using our services, you confirm that you have read and understood this Privacy Policy.
What personal data we collect
Depending on how you interact with us, we may collect:
- Contact information — name, billing/shipping address, phone number, email address
- Financial information — payment card details and transaction data (processed securely)
- Account information — username, password, preferences
- Transaction information — items viewed, added to cart, purchased, or returned
- Communications — messages you send us, e.g. support requests
- Device & usage information — IP address, browser type, and how you navigate our site
How we use your data
We use your personal data to:
- Process and fulfil your orders
- Manage your account and communicate with you about it
- Send marketing emails (you can unsubscribe at any time)
- Detect and prevent fraud
- Improve our services
Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request deletion of your data
- Request correction of inaccurate data
- Request portability of your data
- Opt out of targeted advertising or sale/sharing of your data
To exercise any of these rights, contact us at support@esoram.com. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
If you use a browser with Global Privacy Controls enabled, we will treat this as an opt-out request for the device and browser you are using.
Marketing communications
We may send you promotional emails. You can unsubscribe at any time using the link in any of our emails. We may still send non-promotional emails related to your account or orders.
International transfers
Your data may be transferred, stored, and processed outside your country of residence. If we transfer data outside the European Economic Area or the UK, we use recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Complaints
If you have a complaint about how we handle your data, please contact us at support@esoram.com. You also have the right to lodge a complaint with your local data protection authority.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
For any questions about this Privacy Policy or to exercise your rights: 📧 support@esoram.com
